Glenda the G-Wagen’s Lucky Breakdown

Dec 2, 2016 | In the News, Mercedes - Benz

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Glenda was towed to the shop

Jeremy and Elise Franklin were traveling from their western states tour to Texas to load their G-Wagen named Glenda on a boat for Columbia. They stopped in Albuquerque to pick up their friends on the way. They had an adventure inside of their adventure which involved our shop. Here is a snippet from their blog: A ROAD TRIP TO THE ENDS OF THE EARTH – California to Argentina

Bang Bang, Spark SparkNovember 24, 2016

Lesson #3: The kindness of strangers
Glenda was towed to the local Mercedes dealership where we met her the following morning. We quickly realized that the dealership wasn’t the best place to get her repaired. Due to her age, they had a hard time even entering her into their computer. So, we started calling the local G Wagen community. Thankfully, Russ (the owner of Europa International, the first G importer in the US), picked up his phone. Russ had established his business in Santa Fe and began listing all the folks who could lend us a hand – yes, we feel extremely fortunate to have broken down in New Mexico. Within 20 minutes, we connected with a master G Wagen technician who offered to open his shop on a Saturday, had two offers to help move Glenda, and a guest house to stay in while repairs took place. So many calls and texts poured in that Jeremy couldn’t answer the phone fast enough!

We met Marc, one of the most experienced G Wagen mechanics at his shop, OCD Custom Cycles and Auto Repair, a few hours later. In Marc’s words, yes, OCD stands for exactly what you think. His two-story shop is pristine, like a surgeon’s operating theater. Every tool, G Wagen, and racing motorcycle was spotless and in its place. It took Marc 20 minutes to figure out that glow plug #6 had blown out, thus causing all the noise. We had new plugs arrive two days later and the repair took all of 90 minutes. In the meantime, Marc was kind enough to help with some deferred maintenance on Glenda.

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We feel so blessed and thankful for the kindness of strangers and are blown away by the support from the G Wagen community!

We’re back on the road and as we write this on Thanksgiving, we have so much to be thankful for.